Please refer to our delivery information and returns page for details.

On average shipments take 2-5 weeks to arrive. Houston & surrounding area deliveries take 1-3 days. Orders need appointment schedule, adult signature, photo proof. Shipping costs include insurance for protection and replacement in case of damage or loss.

Once your order ships, you will be provided with a tracking link that will reflect the shipping status and location of your item.

Returns must be requested within 10 days of delivery. In-store purchases can only be returned within 48 hours. A 20% restocking fee is charged to offset losses from reconsignment and merchandise deterioration.

Learn about our available furniture payment options here. We work with Klarna, Affirm, ShopPay, and Snap Finance. We offer both interest-free and interest accruing installment plans available to select at checkout.

Fabric Upholstery Care
Follow Manufacturer Codes: Always adhere to specific cleaning instructions provided by the manufacturer.

Weekly Vacuuming: Use an upholstery attachment to remove loose dirt, dust, hair, and debris.

Prompt Spill Response: Blot spills immediately with a clean, absorbent white cloth—start from the edge and work inward.

Use the Right Cleaner: For overall cleaning or stain treatment, use a water-based upholstery cleaner suitable for the fabric. Test on a hidden area first.

Avoid Harsh Chemicals: Steer clear of bleaches, solvents, or abrasive cleaners that can damage the fabric.

Rotate Cushions: Regularly rotate reversible cushions to ensure even wear.

Sunlight Exposure: Limit direct sunlight to prevent fading and fabric deterioration.

Leather Upholstery Care
Dust Regularly: Use a clean, dry, lint-free cloth to remove dust.

Immediate Spill Blotting: Blot spills immediately with a cloth dampened with distilled water only.

Periodic Cleaning: Clean leather every 6-12 months with a quality, pH-balanced leather cleaner, then condition to replenish moisture.

Avoid Unsuited Products: Do not use waxes, silicones, or harsh chemicals that may cause cracking or dull residues.

Maintain Ideal Conditions: Keep a moderate temperature (around 70°F) and low humidity to prevent leather from drying out.

Wood Furniture Care
Regular Dusting: Dust wood surfaces frequently with a soft, lint-free cloth to avoid micro-scratches.

Proper Cleaning: Use a high-quality furniture polish suited to your wood type, and avoid polishing varnished or painted areas.

Spill Management: Blot spills immediately with a clean cloth, then polish the area.

Even Exposure: Rotate decorative accessories and lamps periodically to prevent uneven exposure.

Position Wisely: Avoid placing wood furniture near heating vents, fireplaces, or in direct bright sunlight to prevent cracking, fading, or warping.

We offer a full refund, replacement, or exchange for any carrier or manufacturer-related damages reported within 10 days of delivery. For issues arising after this period, claims will be handled according to the manufacturer's warranty policy.

Defective Merchandise: There are no returns or exchanges on new merchandise in good condition. There are no returns or exchanges on "Close Outs". Crown Mark must be notified the day of receipt of merchandise or the next business day when there are any shortages or damages. Defective returns must be in original packaging. Crown Mark will send the parts to repair any defective goods either by UPS or with the next order. Please note that spare parts with glass, marble, ceramic, mirrors, and some oversized pieces can not be sent by UPS. Requests for spare parts must be placed no later 90 days after shipment. Crown Mark does not offer a warranty to the consumer. Any warranty offered is based solely at the discretion and is the responsibility of the retailer from whom the product is purchased. Please be advised that Crown Mark's furniture is for household use only, and is not intended for commercial use. Please note that various lighting and computer screen settings can impact online image appearances versus in-person products.

Discover Emily Grey 8 Drawers Dresser by Crown Mark at ASY Furniture. Enjoy easy payment plans, on-time delivery, and expert guidance at our Houston TX location. Our extensive collection of quality home furniture caters to every style and setting, supported by nationwide service. Shop with confidence at ASY Furniture and add the perfect piece to your home or business. For inquiries, email info@asyfurniture.com